Jobs
Collections Officer
In the modern business landscape, the role of Collections Officers has never been more pivotal.
As financial accountability becomes paramount, the demand for proficient individuals who can manage, recover, and safeguard an organization’s financial assets grows ever louder.
But let’s delve deeper: What’s truly expected from a Collections Officer?
Whether you are:
A job seeker trying to understand the crux of this role,
A hiring manager delineating the ideal candidate,
Or simply curious about the mechanics of debt collection,
You’re in the right place.
Today, we present a customizable Collections Officer job description template, designed for easy posting on job boards or career sites.
Let’s dive right into it.
Collections Officer Duties and Responsibilities
Collections Officers are vital to organizations as they manage and oversee the collection of financial dues from defaulting client.
They deal with outstanding invoices, negotiate terms of payment, and work towards minimizing the number of unpaid debts.
Their main duties and responsibilities include:
Monitoring accounts to identify overdue payments
Contacting debtors to inquire about their outstanding payments
Negotiating repayment plans with debtors and help them develop budgets they can follow
Receiving and post payments to accounts
Investigating and resolving discrepancies in financial entries, documents, and reports
Updating account status and database regularly
Alerting superiors of debtors unwilling or unable to pay when necessary
Complying with requirements when legal action is unavoidable
Keeping accurate records and reporting on collection activity
North Yorkshire is a ceremonial county in the Yorkshire and the Humber and North East regions of England. It borders County Durham to the north, the North Sea to the east, the East Riding of Yorkshire to the south-east, South Yorkshire to the south, West Yorkshire to the south-west, and Cumbria and Lancashire to the west. Northallerton is the county town.
The county is the largest in England by land area, at 8,654 km2 (3,480 sq mi), and had a population of 1,158,816 in 2021. The largest settlements are Middlesbrough (148,215) in the north-east and the city of York (141,685) in the south. Middlesbrough is part of the Teesside built-up area, which extends into County Durham and has a total population of 376,663 in 2011. The remainder of the county is rural, and the largest towns are Harrogate (75,515) and Scarborough (59,505). For local government purposes the county comprises four unitary authority areas — Middlesbrough, North Yorkshire, Redcar and Cleveland, and York — and part of a fifth, Stockton-on-Tees. The local authorities of York and North Yorkshire are part of a combined authority of the same name, and the local authorities of the other three areas are part of the Tees Valley combined authority. The county was historically part of Yorkshire.
The centre of the county contains a wide plain, called the Vale of Mowbray in the north and Vale of York in the south. The North York Moors uplands lie to the east, and south of them the Vale of Pickering is separated from the main plain by the Howardian Hills. The west of the county contains the Yorkshire Dales, an extensive upland area which contains the source of the River Ouse/Ure and many of its tributaries, which together drain most of the county before reaching the Humber estuary in the south. The Dales also contain the county's highest point, Whernside, at 2,415 feet (736 m).
