Banner Default Image

Collections Officer

In the modern business landscape, the role of Collections Officers has never been more pivotal.

As financial accountability becomes paramount, the demand for proficient individuals who can manage, recover, and safeguard an organization’s financial assets grows ever louder.

But let’s delve deeper: What’s truly expected from a Collections Officer?

Whether you are:

  • A job seeker trying to understand the crux of this role,

  • A hiring manager delineating the ideal candidate,

  • Or simply curious about the mechanics of debt collection,

You’re in the right place.

Today, we present a customizable Collections Officer job description template, designed for easy posting on job boards or career sites.

Let’s dive right into it.

Collections Officer Duties and Responsibilities

Collections Officers are vital to organizations as they manage and oversee the collection of financial dues from defaulting client.

They deal with outstanding invoices, negotiate terms of payment, and work towards minimizing the number of unpaid debts.

Their main duties and responsibilities include:

  • Monitoring accounts to identify overdue payments

  • Contacting debtors to inquire about their outstanding payments

  • Negotiating repayment plans with debtors and help them develop budgets they can follow

  • Receiving and post payments to accounts

  • Investigating and resolving discrepancies in financial entries, documents, and reports

  • Updating account status and database regularly

  • Alerting superiors of debtors unwilling or unable to pay when necessary

  • Complying with requirements when legal action is unavoidable

  • Keeping accurate records and reporting on collection activity

​Wetherby (/ˈwɛðəbi/ WETH-ə-bee)[2] is a market town and civil parish in the City of Leeds, West Yorkshire, England. It is close to West Yorkshire county's border with North Yorkshire, and lies approximately 12 miles (19 kilometres) from Leeds City Centre, 12 mi (19 km) from York and 8 mi (13 km) from Harrogate. The town stands on the River Wharfe, and for centuries has been a crossing place and staging post on the Great North Road midway between London and Edinburgh.

Wetherby Bridge, which spans the River Wharfe, is a Scheduled Ancient Monument and a Grade II listed structure.[3] The course of the Old Great North Road passes through the town and, as result of its situation on the road, as well as being a major cattle droving route from Scotland to London, many coaching inns were established in Wetherby which are still used by travellers today.

The town sits in the Wetherby ward of Leeds City Council and the Wetherby and Easingwold parliamentary constituency. It was listed in the 2018 Sunday Times report on Best Places to Live in northern England.[4]

Latest jobs