Jobs
Customer Coordinator
Customer service coordinators, or managers, oversee a team of agents to provide high-quality service to clients. They help boost a company's reputation by enhancing the experience of its clients, which increases the loyalty of existing customers and attracts new ones. Understanding what this role entails can help you gain job-specific skills and earn qualifications to pursue this career path. In this article, we define a customer service coordinator, outline their duties and responsibilities and provide a step-by-step guide on becoming one.
Please note that none of the companies, institutions or organisations mentioned in this article are affiliated with Indeed.
Key takeaways:
A customer service coordinator is responsible for providing high-quality service to clients, conducting customer-focused research to personalise experiences, and enhancing a company's reputation.
A customer service coordinator plays an important leadership role, overseeing a customer service team, training them in job-specific tasks, and motivating them to achieve set goals.
As a customer service manager, you will need to address and resolve customer complaints, monitor compliance with company regulations, and gather critical customer feedback to shape the company's strategies.
Calverton (/ˈkælvərtən/)[2] is a village and civil parish in Nottinghamshire, England and of some 4,247 acres (6.636 sq mi; 1,719 ha; 17.19 km2) in size. It is in the Gedling district, about 7 miles (11 km) north-east of Nottingham, 10 miles (16 km) south-east of Mansfield, and situated, like nearby Woodborough and Lambley, on one of the small tributaries of the Dover Beck. The 2021 census found 7,282 inhabitants in 3,120 households.[3] About 2 miles (3.2 km) miles to the north of the village is the site of the supposed deserted settlement of Salterford.
The parish is bounded on the south-east by Woodborough, to the south-west by Arnold, Papplewick and Ravenshead, to the north by Blidworth, and to the north-east by Oxton and Epperstone.[4]
During most of its existence Calverton was a forest village, in that part of Sherwood known as Thorney Wood Chase, with a rural economy limited by a lack of grazing land, in which handicrafts (like woodworking and the knitting of stockings), must in consequence have assumed a more than usual importance.[5] The parliamentary enclosure of 1780 brought some agrarian progress to the village, but it was not until the opening of a colliery by the National Coal Board in 1952, that the village began to assume its present identity, with new housing estates and marked population growth. The colliery closed in 1999 and while a small industrial estate provides some local employment, Calverton has taken on the character of a large commuter village.
In May 1974 the village was officially twinned with Longué-Jumelles, in the Loire valley of France.
