Debt Control Officer
ADebt Collector, or Collection Specialist, work with customers to collect their outstanding debts to an organization. Their duties include organizing and keeping track of customer’s outstanding debt accounts, contacting debtors to learn more about their payment status and negotiating payments and payment plans with customers.
Debt Collector
Related Job Titles
Debt Collector duties and responsibilities
A Debt Collector may need to research information about debtors, including finding out details like new addresses and other contact information. They attempt to obtain payment and will often negotiate partial payments. Some other responsibilities of a Debt Collector include:
Manage multiple delinquent accounts for debt collection efforts.
Keep track of assigned accounts to identify outstanding debts.
Plan a course of action to recover outstanding payments.
Negotiate payoff deadlines or payment plans.
Handle questions or complaints.
Investigate and resolve discrepancies in payments or accounts.
Peterborough (/ˈpiːtərbərə, -ˌbʌrə/ (About this soundlisten)) is a cathedral city in Cambridgeshire, England, with a population of 202,110 in 2017.[5] Historically part of Northamptonshire, it is 76 miles (122 km) north of London, on the River Nene which flows into the North Sea 30 miles (48 km) to the north-east. The railway station is an important stop on the East Coast Main Line between London and Edinburgh. Peterborough is also the largest city and borough in Cambridgeshire and the East Anglia area of England.
The local topography is flat, and in some places the land lies below sea level, for example in parts of the Fens to the east of Peterborough. Human settlement in the area began before the Bronze Age, as can be seen at the Flag Fen archaeological site to the east of the current city centre, also with evidence of Roman occupation. The Anglo-Saxon period saw the establishment of a monastery, Medeshamstede, which later became Peterborough Cathedral.
The population grew rapidly after the railways arrived in the 19th century, and Peterborough became an industrial centre, particularly known for its brick manufacture. After the Second World War, growth was limited until designation as a New Town in the 1960s. Housing and population are expanding and a £1 billion regeneration of the city centre and immediately surrounding area is under way. Industrial employment has fallen since then, a significant proportion of new jobs being in financial services and distribution.