Banner Default Image

Field Maintenance

​Field service engineers play a crucial role in the maintenance and repair of equipment and machinery in a wide range of industries, including manufacturing, construction, and healthcare. They are responsible for troubleshooting and diagnosing problems with equipment, performing repairs and maintenance, and providing training and support to customers. They often work independently and may spend a significant amount of time traveling to customer sites.

What is a Field-Service-Engineer?

A Field Service Engineer is a skilled worker who specializes in the maintenance and repair of equipment and machinery in a wide range of industries. They are responsible for troubleshooting and diagnosing problems with equipment, performing repairs and maintenance, and providing training and support to customers. They often work independently and may spend a significant amount of time traveling to customer sites.

Who does a Field-Service-Engineer work with?

A Field Service Engineer collaborates with various stakeholders to ensure smooth operations and provide excellent customer service. They work closely with customers, internal teams such as dispatch and coordination, peers and colleagues, remote support personnel, supervisors and managers, as well as third-party vendors or contractors. This collaboration allows Field Service Engineers to understand customer needs, coordinate service calls, share knowledge, seek assistance, access specialized expertise, report progress and challenges, and ensure successful outcomes for equipment or system maintenance and support.

What does a Field-Service-Engineer do?

A Field Service Engineer is responsible for providing technical support and assistance to customers in the field. Their primary role is to ensure the efficient and effective operation of equipment or systems at customer sites. They troubleshoot, repair, and maintain the equipment, working closely with customers to identify and resolve technical issues. Field Service Engineers also assist with equipment installation, set-up, and training, ensuring proper integration and functionality.

Additionally, they may perform regular maintenance tasks, conduct safety checks, and provide documentation and records of their work. Overall, Field Service Engineers play a vital role in delivering timely and reliable technical support to ensure customer satisfaction and equipment performance.

So, What does a Field-Service-Engineer do daily?

A Field-Service-Engineer's main role may include:

Responding to service calls and visiting customer sites to diagnose and repair equipment

Performing preventative maintenance on equipment

Providing training and support to customers on the proper use and maintenance of equipment

​Berkhamsted (/ˈbɜːrkəmstɛd/ BUR-kəm-sted) is a historic market town in Hertfordshire, England, in the Bulbourne valley, 26 miles (42 km) north-west of London.[2][3] The town is a civil parish with a town council within the borough of Dacorum which is based in the neighbouring large new town of Hemel Hempstead.[4] Berkhamsted, along with the adjoining village of Northchurch, is encircled by countryside, much of it in the Chiltern Hills which is an Area of Outstanding Natural Beauty (AONB).[5]

The High Street is on a pre-Roman route known by its Saxon name: Akeman Street.[6] The earliest written reference to Berkhamsted was in 970. The settlement was recorded as a burbium (ancient borough) in the Domesday Book in 1086. The most notable event in the town's history occurred in December 1066. After William the Conqueror defeated King Harold's Anglo-Saxon army at the Battle of Hastings, the Anglo-Saxon leadership surrendered to the Norman encampment at Berkhamsted. The event was recorded in the Anglo-Saxon Chronicle. From 1066 to 1495, Berkhamsted Castle was a favoured residence of royalty and notable historical figures, including King Henry II, Edward, the Black Prince, Thomas Becket and Geoffrey Chaucer.[7] In the 13th and 14th centuries, the town was a wool trading town, with a thriving local market. The oldest-known extant jettied timber-framed building in Great Britain, built between 1277 and 1297, survives as a shop on the town's high street.[8][9]

After the castle was abandoned in 1495, the town went into decline, losing its borough status in the second half of the 17th century. Colonel Daniel Axtell, captain of the Parliamentary Guard at the trial and execution of King Charles I in 1649, was among those born in Berkhamsted. Modern Berkhamsted began to expand after the canal and the railway were built in the 19th century. In the 21st century, Berkhamsted has evolved into an affluent commuter town.[10]

The town's literary connections include the 17th-century hymnist and poet William Cowper, the 18th-century writer Maria Edgeworth and the 20th-century novelist Graham Greene. Arts institutions in the town include The Rex (a well regarded independent cinema) and the British Film Institute's BFI National Archive at King's Hill, which is one of the largest film and television archives in the world.[11] Schools in the town include Berkhamsted School, a co-educational boarding independent school (founded in 1541 by John Incent, Dean of St Paul's Cathedral); Ashlyns School a state school, whose history began as the Foundling Hospital established in London by Thomas Coram in 1742; and Ashridge Executive Education, a business school offering degree level courses, which occupies the Grade I listed neo-Gothic Ashridge House.

Latest jobs