Jobs
Field Maintenance
Field service engineers play a crucial role in the maintenance and repair of equipment and machinery in a wide range of industries, including manufacturing, construction, and healthcare. They are responsible for troubleshooting and diagnosing problems with equipment, performing repairs and maintenance, and providing training and support to customers. They often work independently and may spend a significant amount of time traveling to customer sites.
What is a Field-Service-Engineer?
A Field Service Engineer is a skilled worker who specializes in the maintenance and repair of equipment and machinery in a wide range of industries. They are responsible for troubleshooting and diagnosing problems with equipment, performing repairs and maintenance, and providing training and support to customers. They often work independently and may spend a significant amount of time traveling to customer sites.
Who does a Field-Service-Engineer work with?
A Field Service Engineer collaborates with various stakeholders to ensure smooth operations and provide excellent customer service. They work closely with customers, internal teams such as dispatch and coordination, peers and colleagues, remote support personnel, supervisors and managers, as well as third-party vendors or contractors. This collaboration allows Field Service Engineers to understand customer needs, coordinate service calls, share knowledge, seek assistance, access specialized expertise, report progress and challenges, and ensure successful outcomes for equipment or system maintenance and support.
What does a Field-Service-Engineer do?
A Field Service Engineer is responsible for providing technical support and assistance to customers in the field. Their primary role is to ensure the efficient and effective operation of equipment or systems at customer sites. They troubleshoot, repair, and maintain the equipment, working closely with customers to identify and resolve technical issues. Field Service Engineers also assist with equipment installation, set-up, and training, ensuring proper integration and functionality.
Additionally, they may perform regular maintenance tasks, conduct safety checks, and provide documentation and records of their work. Overall, Field Service Engineers play a vital role in delivering timely and reliable technical support to ensure customer satisfaction and equipment performance.
So, What does a Field-Service-Engineer do daily?
A Field-Service-Engineer's main role may include:
Responding to service calls and visiting customer sites to diagnose and repair equipment
Performing preventative maintenance on equipment
Providing training and support to customers on the proper use and maintenance of equipment
Braintree is a town in Essex, England, and is the principal settlement of Braintree District. It is located 10 miles (16 km) north-east of Chelmsford, 15 miles (24 km) west of Colchester and 35 miles (56 km) north-west of Southend-on-Sea. According to the 2021 Census, the town had a population of 43,492; the urban area, which includes Great Notley, Rayne, Tye Green and High Garrett, had a population of 55,793.[1]
Braintree district has four market towns, picturesque villages, a designer shopping outlet, historic houses and gardens.
The town has grown contiguously with several surrounding settlements. The original settlement and parish of Braintree lay on the River Brain and was bounded on the north by Stane Street, the Roman road from Braughing to Colchester. North of that road was the parish of Bocking. The two parishes were united in 1934 as the parish and urban district of Braintree and Bocking, which was subsequently abolished in 1974 when the modern Braintree District was created. Several local organisations still include Braintree and Bocking in their names.[nb 1]
Braintree is bypassed by the modern-day A120 and A131 roads, while trains serve two stations in the town, at the end of the Braintree Branch Line from Witham.
The town is twinned with Pierrefitte-sur-Seine, France,[2] and gives its name to the towns of Braintree, Massachusetts and Braintree, Vermont, in the United States.[2]
