Jobs
Field Maintenance
Field service engineers play a crucial role in the maintenance and repair of equipment and machinery in a wide range of industries, including manufacturing, construction, and healthcare. They are responsible for troubleshooting and diagnosing problems with equipment, performing repairs and maintenance, and providing training and support to customers. They often work independently and may spend a significant amount of time traveling to customer sites.
What is a Field-Service-Engineer?
A Field Service Engineer is a skilled worker who specializes in the maintenance and repair of equipment and machinery in a wide range of industries. They are responsible for troubleshooting and diagnosing problems with equipment, performing repairs and maintenance, and providing training and support to customers. They often work independently and may spend a significant amount of time traveling to customer sites.
Who does a Field-Service-Engineer work with?
A Field Service Engineer collaborates with various stakeholders to ensure smooth operations and provide excellent customer service. They work closely with customers, internal teams such as dispatch and coordination, peers and colleagues, remote support personnel, supervisors and managers, as well as third-party vendors or contractors. This collaboration allows Field Service Engineers to understand customer needs, coordinate service calls, share knowledge, seek assistance, access specialized expertise, report progress and challenges, and ensure successful outcomes for equipment or system maintenance and support.
What does a Field-Service-Engineer do?
A Field Service Engineer is responsible for providing technical support and assistance to customers in the field. Their primary role is to ensure the efficient and effective operation of equipment or systems at customer sites. They troubleshoot, repair, and maintain the equipment, working closely with customers to identify and resolve technical issues. Field Service Engineers also assist with equipment installation, set-up, and training, ensuring proper integration and functionality.
Additionally, they may perform regular maintenance tasks, conduct safety checks, and provide documentation and records of their work. Overall, Field Service Engineers play a vital role in delivering timely and reliable technical support to ensure customer satisfaction and equipment performance.
So, What does a Field-Service-Engineer do daily?
A Field-Service-Engineer's main role may include:
Responding to service calls and visiting customer sites to diagnose and repair equipment
Performing preventative maintenance on equipment
Providing training and support to customers on the proper use and maintenance of equipment
Glossop is a market town in the High Peak, Derbyshire, England, 12 miles (19 km) east of Manchester, 24 miles (39 km) northwest of Sheffield and 32 miles (51 km) north of the county town, Matlock, near Derbyshire's borders with Cheshire, Greater Manchester, South Yorkshire and West Yorkshire. It is between 150 and 300 metres (492 and 984 ft) above mean sea level, and lies just outside the Peak District National Park.
Historically, the name Glossop refers to the small hamlet that gave its name to an ancient parish recorded in the Domesday Book of 1086, and then the manor given by William I of England to William Peverel. A municipal borough was created in 1866, and the unparished urban area within two local government wards.[1] The area now known as Glossop approximates to the villages that used to be called Glossopdale, on the lands of the Duke of Norfolk. Originally a centre of wool processing, Glossop rapidly expanded in the late 18th century when it specialised in the production and printing of calico, a coarse cotton, and became a mill town with many chapels and churches, its fortunes tied to the cotton industry.
Architecturally, the area is dominated by buildings constructed of the local sandstone. There remain two significant former cotton mills and the Dinting railway viaduct. Glossop has transport links to Manchester, making the area popular for commuters.
