Jobs
Field Maintenance
Field service engineers play a crucial role in the maintenance and repair of equipment and machinery in a wide range of industries, including manufacturing, construction, and healthcare. They are responsible for troubleshooting and diagnosing problems with equipment, performing repairs and maintenance, and providing training and support to customers. They often work independently and may spend a significant amount of time traveling to customer sites.
What is a Field-Service-Engineer?
A Field Service Engineer is a skilled worker who specializes in the maintenance and repair of equipment and machinery in a wide range of industries. They are responsible for troubleshooting and diagnosing problems with equipment, performing repairs and maintenance, and providing training and support to customers. They often work independently and may spend a significant amount of time traveling to customer sites.
Who does a Field-Service-Engineer work with?
A Field Service Engineer collaborates with various stakeholders to ensure smooth operations and provide excellent customer service. They work closely with customers, internal teams such as dispatch and coordination, peers and colleagues, remote support personnel, supervisors and managers, as well as third-party vendors or contractors. This collaboration allows Field Service Engineers to understand customer needs, coordinate service calls, share knowledge, seek assistance, access specialized expertise, report progress and challenges, and ensure successful outcomes for equipment or system maintenance and support.
What does a Field-Service-Engineer do?
A Field Service Engineer is responsible for providing technical support and assistance to customers in the field. Their primary role is to ensure the efficient and effective operation of equipment or systems at customer sites. They troubleshoot, repair, and maintain the equipment, working closely with customers to identify and resolve technical issues. Field Service Engineers also assist with equipment installation, set-up, and training, ensuring proper integration and functionality.
Additionally, they may perform regular maintenance tasks, conduct safety checks, and provide documentation and records of their work. Overall, Field Service Engineers play a vital role in delivering timely and reliable technical support to ensure customer satisfaction and equipment performance.
So, What does a Field-Service-Engineer do daily?
A Field-Service-Engineer's main role may include:
Responding to service calls and visiting customer sites to diagnose and repair equipment
Performing preventative maintenance on equipment
Providing training and support to customers on the proper use and maintenance of equipment
The London Borough of Hackney (/ˈhækni/ ⓘ HAK-nee) is a London borough in Inner London, England. The historical and administrative heart of Hackney is Mare Street, which lies 5 miles (8 km) north-east of Charing Cross. The borough is named after Hackney, its principal district. Southern and eastern parts of the borough are popularly regarded as being part of east London that spans some of the traditional East End of London with the northwest belonging to north London. Its population is estimated to be 281,120.
The London Plan issued by the Greater London Authority assigns whole boroughs to sub-regions for statutory monitoring, engagement and resource allocation purposes. The most recent (2011) iteration of this plan assigns Hackney to the 'East' sub-region,[2] while the 2008 and 2004 versions assigned the borough to "North" and "East" sub-regions respectively. The modern borough was formed in 1965 by the merger of the Metropolitan Borough of Hackney with the much smaller Metropolitan Boroughs of Stoke Newington and Shoreditch.
Hackney is bounded by Islington to the west, Haringey to the north, Waltham Forest to the north-east, Newham to the east, Tower Hamlets to the south-east and the City of London to the south-west. Hackney was one of the host boroughs of the London Olympics in 2012, with several of the Queen Elizabeth Olympic Park venues falling within its boundaries.
