Jobs
Field Maintenance
Field service engineers play a crucial role in the maintenance and repair of equipment and machinery in a wide range of industries, including manufacturing, construction, and healthcare. They are responsible for troubleshooting and diagnosing problems with equipment, performing repairs and maintenance, and providing training and support to customers. They often work independently and may spend a significant amount of time traveling to customer sites.
What is a Field-Service-Engineer?
A Field Service Engineer is a skilled worker who specializes in the maintenance and repair of equipment and machinery in a wide range of industries. They are responsible for troubleshooting and diagnosing problems with equipment, performing repairs and maintenance, and providing training and support to customers. They often work independently and may spend a significant amount of time traveling to customer sites.
Who does a Field-Service-Engineer work with?
A Field Service Engineer collaborates with various stakeholders to ensure smooth operations and provide excellent customer service. They work closely with customers, internal teams such as dispatch and coordination, peers and colleagues, remote support personnel, supervisors and managers, as well as third-party vendors or contractors. This collaboration allows Field Service Engineers to understand customer needs, coordinate service calls, share knowledge, seek assistance, access specialized expertise, report progress and challenges, and ensure successful outcomes for equipment or system maintenance and support.
What does a Field-Service-Engineer do?
A Field Service Engineer is responsible for providing technical support and assistance to customers in the field. Their primary role is to ensure the efficient and effective operation of equipment or systems at customer sites. They troubleshoot, repair, and maintain the equipment, working closely with customers to identify and resolve technical issues. Field Service Engineers also assist with equipment installation, set-up, and training, ensuring proper integration and functionality.
Additionally, they may perform regular maintenance tasks, conduct safety checks, and provide documentation and records of their work. Overall, Field Service Engineers play a vital role in delivering timely and reliable technical support to ensure customer satisfaction and equipment performance.
So, What does a Field-Service-Engineer do daily?
A Field-Service-Engineer's main role may include:
Responding to service calls and visiting customer sites to diagnose and repair equipment
Performing preventative maintenance on equipment
Providing training and support to customers on the proper use and maintenance of equipment
Middlesbrough (/ˈmɪdəlzbrə/ ⓘ MID-əlz-brə) is a town in the Middlesbrough unitary authority borough of North Yorkshire, England. The town lies near the mouth of the River Tees and north of the North York Moors National Park. The built-up area had a population of 148,215 at the 2021 UK census. It is the largest town of the wider urban Tees Valley area, which had a population of 678,400 in 2021.
Until the early 1800s, the area was rural farmland in the historic county of Yorkshire. The town was a planned development which started in 1830, based around a new port with coal and later ironworks added. Steel production and ship building began in the late 1800s, remaining associated with the town until the post-industrial decline of the late twentieth century. Trade (notably through ports) and digital enterprise sectors contemporarily contribute to the local economy, Teesside University and Middlesbrough College to local education.
Middlesbrough was made a municipal borough in 1853. When elected county councils were created in 1889, Middlesbrough was considered large enough to provide its own county-level services and so it became a county borough, independent from North Riding County Council. The borough of Middlesbrough was abolished in 1968 when the area was absorbed into the larger County Borough of Teesside. Six years later in 1974 Middlesbrough was re-established as a borough within the new county of Cleveland. Cleveland was abolished in 1996, since when Middlesbrough has been a unitary authority within the ceremonial county of North Yorkshire. However, since its establishment in 2016, the former area of Cleveland, including Middlesbrough, has been also governed by the Tees Valley Combined Authority, which has had a directly elected Mayor since 2017.
