Banner Default Image

Field Maintenance

​Field service engineers play a crucial role in the maintenance and repair of equipment and machinery in a wide range of industries, including manufacturing, construction, and healthcare. They are responsible for troubleshooting and diagnosing problems with equipment, performing repairs and maintenance, and providing training and support to customers. They often work independently and may spend a significant amount of time traveling to customer sites.

What is a Field-Service-Engineer?

A Field Service Engineer is a skilled worker who specializes in the maintenance and repair of equipment and machinery in a wide range of industries. They are responsible for troubleshooting and diagnosing problems with equipment, performing repairs and maintenance, and providing training and support to customers. They often work independently and may spend a significant amount of time traveling to customer sites.

Who does a Field-Service-Engineer work with?

A Field Service Engineer collaborates with various stakeholders to ensure smooth operations and provide excellent customer service. They work closely with customers, internal teams such as dispatch and coordination, peers and colleagues, remote support personnel, supervisors and managers, as well as third-party vendors or contractors. This collaboration allows Field Service Engineers to understand customer needs, coordinate service calls, share knowledge, seek assistance, access specialized expertise, report progress and challenges, and ensure successful outcomes for equipment or system maintenance and support.

What does a Field-Service-Engineer do?

A Field Service Engineer is responsible for providing technical support and assistance to customers in the field. Their primary role is to ensure the efficient and effective operation of equipment or systems at customer sites. They troubleshoot, repair, and maintain the equipment, working closely with customers to identify and resolve technical issues. Field Service Engineers also assist with equipment installation, set-up, and training, ensuring proper integration and functionality.

Additionally, they may perform regular maintenance tasks, conduct safety checks, and provide documentation and records of their work. Overall, Field Service Engineers play a vital role in delivering timely and reliable technical support to ensure customer satisfaction and equipment performance.

So, What does a Field-Service-Engineer do daily?

A Field-Service-Engineer's main role may include:

Responding to service calls and visiting customer sites to diagnose and repair equipment

Performing preventative maintenance on equipment

Providing training and support to customers on the proper use and maintenance of equipment

​Northampton /nɔːrˈθæmptən/ (About this soundlisten) is a large market town and the county town of Northamptonshire in the East Midlands of England. It lies on the River Nene, 60 miles (97 km) north-west of London and 50 miles (80 km) south-east of Birmingham.[2][3] One of the largest towns (as opposed to cities) in England,[4] it had a population of 212,100 at the 2011 census (223,000 est. 2019).

Archaeological evidence of settlement in the area dates to the Bronze Age, Romans and Anglo-Saxons. In the Middle Ages, the town rose to national significance with the establishment of Northampton Castle, an occasional royal residence which regularly hosted the Parliament of England. Medieval Northampton had many churches, monasteries and the University of Northampton, all enclosed by the town walls. It was granted a town charter by Richard I in 1189 and a mayor was appointed by King John in 1215. The town was also the site of two medieval battles, in 1264 and 1460.

Northampton supported the Parliamentary Roundheads in the English Civil War, and Charles II ordered the destruction of the town walls and most of the castle. The Great Fire of Northampton in 1675 destroyed much of the town. It was soon rebuilt and grew rapidly with the industrial development of the 18th century. Northampton continued to grow with the arrival of the Grand Union Canal and the railways in the 19th century, becoming a centre for footwear and leather manufacture.

Northampton's growth was limited until it was designated as a New Town in 1968, accelerating development in the town. It unsuccessfully applied for city status in 2000.[5]

Latest jobs