Jobs
Field Maintenance
Field service engineers play a crucial role in the maintenance and repair of equipment and machinery in a wide range of industries, including manufacturing, construction, and healthcare. They are responsible for troubleshooting and diagnosing problems with equipment, performing repairs and maintenance, and providing training and support to customers. They often work independently and may spend a significant amount of time traveling to customer sites.
What is a Field-Service-Engineer?
A Field Service Engineer is a skilled worker who specializes in the maintenance and repair of equipment and machinery in a wide range of industries. They are responsible for troubleshooting and diagnosing problems with equipment, performing repairs and maintenance, and providing training and support to customers. They often work independently and may spend a significant amount of time traveling to customer sites.
Who does a Field-Service-Engineer work with?
A Field Service Engineer collaborates with various stakeholders to ensure smooth operations and provide excellent customer service. They work closely with customers, internal teams such as dispatch and coordination, peers and colleagues, remote support personnel, supervisors and managers, as well as third-party vendors or contractors. This collaboration allows Field Service Engineers to understand customer needs, coordinate service calls, share knowledge, seek assistance, access specialized expertise, report progress and challenges, and ensure successful outcomes for equipment or system maintenance and support.
What does a Field-Service-Engineer do?
A Field Service Engineer is responsible for providing technical support and assistance to customers in the field. Their primary role is to ensure the efficient and effective operation of equipment or systems at customer sites. They troubleshoot, repair, and maintain the equipment, working closely with customers to identify and resolve technical issues. Field Service Engineers also assist with equipment installation, set-up, and training, ensuring proper integration and functionality.
Additionally, they may perform regular maintenance tasks, conduct safety checks, and provide documentation and records of their work. Overall, Field Service Engineers play a vital role in delivering timely and reliable technical support to ensure customer satisfaction and equipment performance.
So, What does a Field-Service-Engineer do daily?
A Field-Service-Engineer's main role may include:
Responding to service calls and visiting customer sites to diagnose and repair equipment
Performing preventative maintenance on equipment
Providing training and support to customers on the proper use and maintenance of equipment
Romford is a large town in East London, England, 14 miles (23 km) northeast of Charing Cross. Part of the London Borough of Havering, the town is one of the major metropolitan centres of Greater London identified in the London Plan.[2]
Historically part of the ancient parish of Hornchurch in the Becontree hundred of Essex, it has been a market town since 1247. It formed the administrative centre of the liberty of Havering until that liberty was dissolved in 1892, and became a civil parish of its own in 1849.[3][4] Good road links to London and the opening of the railway station in 1839 were key to the development of the town.[3] The economic history of Romford is characterised by a shift from agriculture to light industry and then to retail and commerce.[3]
As part of the suburban growth of London throughout the 20th century, Romford significantly expanded and increased in population, becoming a municipal borough in 1937. In 1965, following reform of local government in London, it merged with the Hornchurch Urban District to form the London Borough of Havering, and was incorporated into Greater London.[5][6][7] Today, it is one of the largest commercial, retail, entertainment and leisure districts in London and has a well-developed night-time economy.[8][9] The population of Romford, as of the 2011 census, was 122,854.[10]
