Jobs
Field Maintenance
Field service engineers play a crucial role in the maintenance and repair of equipment and machinery in a wide range of industries, including manufacturing, construction, and healthcare. They are responsible for troubleshooting and diagnosing problems with equipment, performing repairs and maintenance, and providing training and support to customers. They often work independently and may spend a significant amount of time traveling to customer sites.
What is a Field-Service-Engineer?
A Field Service Engineer is a skilled worker who specializes in the maintenance and repair of equipment and machinery in a wide range of industries. They are responsible for troubleshooting and diagnosing problems with equipment, performing repairs and maintenance, and providing training and support to customers. They often work independently and may spend a significant amount of time traveling to customer sites.
Who does a Field-Service-Engineer work with?
A Field Service Engineer collaborates with various stakeholders to ensure smooth operations and provide excellent customer service. They work closely with customers, internal teams such as dispatch and coordination, peers and colleagues, remote support personnel, supervisors and managers, as well as third-party vendors or contractors. This collaboration allows Field Service Engineers to understand customer needs, coordinate service calls, share knowledge, seek assistance, access specialized expertise, report progress and challenges, and ensure successful outcomes for equipment or system maintenance and support.
What does a Field-Service-Engineer do?
A Field Service Engineer is responsible for providing technical support and assistance to customers in the field. Their primary role is to ensure the efficient and effective operation of equipment or systems at customer sites. They troubleshoot, repair, and maintain the equipment, working closely with customers to identify and resolve technical issues. Field Service Engineers also assist with equipment installation, set-up, and training, ensuring proper integration and functionality.
Additionally, they may perform regular maintenance tasks, conduct safety checks, and provide documentation and records of their work. Overall, Field Service Engineers play a vital role in delivering timely and reliable technical support to ensure customer satisfaction and equipment performance.
So, What does a Field-Service-Engineer do daily?
A Field-Service-Engineer's main role may include:
Responding to service calls and visiting customer sites to diagnose and repair equipment
Performing preventative maintenance on equipment
Providing training and support to customers on the proper use and maintenance of equipment
Southampton (/saʊθˈ(h)æmptən/ ⓘ) is a port city in Hampshire, England. It is located approximately 80 miles (130 km) south-west of London, 20 miles (32 km) west of Portsmouth, and 20 miles (32 km) south-east of Salisbury.[6][7] Southampton had a population of 253,651 at the 2011 census, making it one of the most populous cities in southern England.[2] Southampton forms part of the larger South Hampshire conurbation which includes the city of Portsmouth and the boroughs of Havant, Eastleigh, Fareham, and Gosport. A major port,[8] and close to the New Forest, Southampton lies at the northernmost point of Southampton Water, at the confluence of the River Test and Itchen,[9] with the River Hamble joining to the south. Southampton is classified as a Medium-Port City.[10]
Southampton was the departure point for the RMS Titanic[11] and home to 500 of the people who perished on board.[12] The Spitfire was built in the city[13] and Southampton has a strong association with the Mayflower, being the departure point before the vessel was forced to return to Plymouth. In the past century, the city was one of Europe's main ports for ocean liners. More recently, Southampton is known as the home port of some of the largest cruise ships in the world.[14] The Cunard Line maintains a regular transatlantic service to New York from the city. Southampton is also one of the largest retail destinations in the South of England.[15]
Southampton was heavily bombed during the Second World War during what was known as the Southampton Blitz. It was one of the major embarkation points for D-Day. In the Middle Ages Southampton was where troops left England for the Battle of Agincourt. It was itself raided by French pirates, leading to the construction of the fortified town walls, many of which still stand today. Jane Austen also lived in Southampton for a number of years. In 1964, the town of Southampton acquired city status, becoming the City of Southampton.[16]
Some notable employers in the city include the University of Southampton, Ordnance Survey, BBC South, Associated British Ports, and Carnival UK.[17]
