Jobs
Field Maintenance
Field service engineers play a crucial role in the maintenance and repair of equipment and machinery in a wide range of industries, including manufacturing, construction, and healthcare. They are responsible for troubleshooting and diagnosing problems with equipment, performing repairs and maintenance, and providing training and support to customers. They often work independently and may spend a significant amount of time traveling to customer sites.
What is a Field-Service-Engineer?
A Field Service Engineer is a skilled worker who specializes in the maintenance and repair of equipment and machinery in a wide range of industries. They are responsible for troubleshooting and diagnosing problems with equipment, performing repairs and maintenance, and providing training and support to customers. They often work independently and may spend a significant amount of time traveling to customer sites.
Who does a Field-Service-Engineer work with?
A Field Service Engineer collaborates with various stakeholders to ensure smooth operations and provide excellent customer service. They work closely with customers, internal teams such as dispatch and coordination, peers and colleagues, remote support personnel, supervisors and managers, as well as third-party vendors or contractors. This collaboration allows Field Service Engineers to understand customer needs, coordinate service calls, share knowledge, seek assistance, access specialized expertise, report progress and challenges, and ensure successful outcomes for equipment or system maintenance and support.
What does a Field-Service-Engineer do?
A Field Service Engineer is responsible for providing technical support and assistance to customers in the field. Their primary role is to ensure the efficient and effective operation of equipment or systems at customer sites. They troubleshoot, repair, and maintain the equipment, working closely with customers to identify and resolve technical issues. Field Service Engineers also assist with equipment installation, set-up, and training, ensuring proper integration and functionality.
Additionally, they may perform regular maintenance tasks, conduct safety checks, and provide documentation and records of their work. Overall, Field Service Engineers play a vital role in delivering timely and reliable technical support to ensure customer satisfaction and equipment performance.
So, What does a Field-Service-Engineer do daily?
A Field-Service-Engineer's main role may include:
Responding to service calls and visiting customer sites to diagnose and repair equipment
Performing preventative maintenance on equipment
Providing training and support to customers on the proper use and maintenance of equipment
Tamworth (/ˈtæmwərθ/) is a large market town and borough in Staffordshire, England, 14 miles (23 km) north-east of Birmingham and on the West Coast Main Line. The town adjoins Warwickshire to the south and east, Lichfield to the north and west and local junctions of the M6 Toll motorway. It takes its name from the River Tame, which flows through it. Its resident population (mid-2019 est.) was 76,696.
Tamworth was historically divided between Warwickshire and Staffordshire until 1889, when the town was placed entirely in Staffordshire.[1]
Tamworth hosts a simple but elevated 12th century castle, a well-preserved medieval church (the Church of St Editha) and a Moat House. Tamworth was the capital of the Anglo-Saxon Kingdom of Mercia during the Heptarchy of seven kingdoms and throughout its later, greater, form.
The town's industries include logistics, engineering, clothing, brick, tile and paper manufacture. Until 2001 one of its factories was Reliant, which produced the Reliant Robin three-wheeler car and the Reliant Scimitar sports car.
The Snowdome, a prototype real-snow indoor ski slope is in Tamworth and 1.7 miles (2.7 km) south is Drayton Manor Theme Park and one of the many marinas serving the Coventry Canal and Birmingham and Fazeley Canal which combine south of the town.
