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Finance Administrator (Credit Control)

​The Credit Controller plays a critical role in managing and safeguarding the financial health of the business by overseeing credit and collections. This position is responsible for the full credit control lifecycle, including managing outstanding debts, processing incoming funds, evaluating new credit requests, and collaborating closely with clients to ensure timely payments and account stability. The Credit Controller will report directly to the Company Accountant and work in partnership with the finance team to ensure an accurate and efficient credit control process.

The primary responsibilities of this role include managing outstanding debts from existing clients and ensuring effective collections to maintain cash flow. This involves coordinating debt recovery efforts, reconciling overdue accounts, and implementing payment plans when necessary. Maintaining detailed records of all debtors and recovery activities is essential to track progress against monthly collection targets.

The Credit Controller also focuses on client relationship management, developing strong, professional relationships to facilitate seamless account management. This includes regular communication with clients to resolve invoice discrepancies, address account queries, and negotiate payment terms as needed. Acting as a liaison between clients and the finance team, the Credit Controller ensures transparent and respectful credit management practices.

Evaluating new credit requests is another key responsibility. This involves conducting thorough credit checks, assessing financial risk, and determining creditworthiness to make informed recommendations on credit limits. Establishing terms and conditions for credit, including payment schedules and limits, in alignment with company policies, is essential for maintaining balance in new and ongoing client relationships.

Processing and reconciling incoming payments is a significant part of the role, ensuring alignment with outstanding invoices and maintaining accuracy. Preparing regular account statements and reports for clients, summarizing transactions and outstanding amounts, and managing the monthly and annual reconciliation of accounts are also central tasks. The Credit Controller collaborates with the finance team throughout these processes, ensuring timely, accurate data entry and reporting.

The Credit Controller is responsible for generating regular reports on outstanding debts, credit risk, and collections performance. These insights inform leadership and finance teams, contributing to the monthly reporting cycle and offering a clear view of collections status and account health. Ensuring adherence to credit policies and procedures is also essential, with a focus on identifying areas for improvement and implementing them effectively.

​Guildford (/ˈɡɪlfərd/ (listen))[2] is a town in west Surrey, around 27 mi (43 km) southwest of central London. As of the 2011 census, the town has a population of about 77,000[1] and is the seat of the wider Borough of Guildford, which had around 148,998 inhabitants in 2019.[3] The name "Guildford" is thought to derive from a crossing of the River Wey, a tributary of the River Thames that flows through the town centre.

The earliest evidence of human activity in the area is from the Mesolithic and Guildford is mentioned in the will of Alfred the Great from c. 880. The exact location of the main Anglo-Saxon settlement is unclear and the current site of the modern town centre may not have been occupied until the early-11th century. Following the Norman Conquest, a motte-and-bailey castle was constructed, which was developed into a royal residence by Henry III. During the late Middle Ages, Guildford prospered as a result of the wool trade and the town was granted a charter of incorporation by Henry VII in 1488.

The River Wey Navigation between Guildford and the Thames was opened in 1653, facilitating the transport of produce, building materials and manufactured items to new markets in London. The arrival of the railways in the 1840s attracted further investment and the town began to grow with the construction of its first new suburb at Charlotteville in the 1860s. The town became the centre of a new Anglican diocese in 1927 and the foundation stone of the cathedral was laid in 1936. Guildford became a university town in September 1966, when the University of Surrey was established by Royal Charter.

Guildford is surrounded on three sides by the Surrey Hills Area of Outstanding Natural Beauty, which severely limits its potential for expansion to the east, west and south. Recent development has been focused to the north of the town in the direction of Woking. Guildford now officially forms the southwestern tip of the Greater London Built-up Area, as defined by the Office for National Statistics.

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